Our website specializes in selling top-quality food items, such as natural honey, and we are dedicated to ensuring that our customers receive the best products. we do not accept returns on our food items once delivered. However, if you happen to receive a product that is different from what you ordered or if it is defective, we will happily arrange for an exchange or delivery of a new item. Moreover, if there is a delivery failure or if we cannot fulfill your order, we provide refunds within seven days from the date of confirmation received from the buyer.
If you need to return or exchange your product, please contact us at support@sandalpure.in and include photos or videos of the product you received. This will help us verify the issue and facilitate the return process. The time it takes for your exchanged product to reach you may vary based on your location.